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Privacy Policy

This website is maintained by Davies Group Ltd.

This privacy statement applies to information we may collect from you when you visit the website. It does not apply to any sites we link to.

We have a legal duty to protect any personal information we collect and take appropriate measures to do so. All information is handled lawfully in accordance with the Data Protection Act 1998 (as amended from time to time).

When you visit our website, some details are recorded from your web browser for statistical purposes only. This information helps us in finding out which pages are of most interest and how many visitors our website serves.

Cookies are used where you have identified yourself to the site on the login pages so that the site can provide you with additional functionality for the duration of your visit to the website. A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users. Once you close your browser, the cookie simply terminates. We use cookies to process and identify data so that we can personalise your experience of our website. You can set your browser to refuse cookies and you will still be able to use our website.

In compliance with EU legislation, the following table lists the use of cookies on this web site:

Cookie Name


More information


This cookie has two functions.

Firstly it serves as a session cookie for extranet users. Without this cookie, an extranet user will have to login to each individual page in the extranet.

It also enables us to track the pages that a user visits while they navigate around the site.



This is used to store whether you have agreed to receive cookies.

Persistent for one year.


Google Analytics


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

Any personal information is held safely with our security systems preventing unauthorised access.

When you complete a form that requests personal information or email us, you will provide information with which we can identify you. This information will be treated in confidence and only used for the purposes for which it was provided.

Davies Group Limited will not sell or rent your personally identifiable information to anyone.

If we change our Privacy Policy, we will post any changes on this website so that you are always aware of how we use your information.

All telephone calls maybe recorded for the purposes of training and monitoring and to comply with the Data Protection Acts requirement to provide 'Fair Processing' information.

Data Protection: The information which you provide to the Davies Group will be used within the group of companies for processing your Claims and customer services and for the administration of any of the Groups related products and services of which you and any other person on your policy avail. Data may also be used for statistical analyses and the detection and prevention of fraud. We may share your data with trusted third parties who process data on our behalf. We also share your data with insurers to verify your cover, and with state bodies as required by law. Sensitive personal data including up to date medical diagnoses information may be held, used and processed for the purpose of providing the services offered by the Davies Group.

By utilising the services of the Davies Group  you confirm that you explicitly consent to the Davies Group processing your personal data for the purposes described above, and have explained to each person who is included on your policy why we may ask for this information and what we will use it for. You also confirm that each person has agreed to this.

You have the right, subject to certain exemptions, to access any personal data that we hold about you and to have inaccuracies corrected.If you wish to avail of these rights, please write to the Data Protection Officer, Davies Group, 3rd Floor Telecom House, Trinity Street, Hanley, Stoke on Trent, Staffordshire. ST1 5NA.